Privacy & Terms


 

Please read these terms and conditions carefully before using the Robe de Voyage online store - this statement was updated in December 2018.

Robe de Voyage is the trading name of Robe de Voyage Ltd. which is registered in England and Wales under the registration number

Our registered address is:

Robe de Voyage Ltd
34 Paddenswick Road
London, W6 0UB

Buying online

By placing an order with the Robe de Voyage online store you acknowledge that you have read and agreed to our Terms and Conditions. Please contact us at hq@robedevoyage.com if you have any queries or concerns.

Payment is due before your order can be processed. Payment is entirely handled by PayPal through their secure severs. Your financial security is their highest priority. With PayPal you never give any of your personal information out. We have no access to your bank or credit card numbers when you use PayPal, only your email and shipping address.  If you don’t have a PayPal account, you can still pay through PayPal with any major credit card, just click the “pay by credit card” button after going through PayPal.

Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provided in the order form. Our acceptance of your order brings into existence a legally binding contract between us.

Our Business

Founded in 2016, Robe de Voyage is a global business designing and selling luxury quality clothing, and accessories for men and women. At the moment we only sell our products through our own website, apart from our collaboration projects with Pink Floyd and David Bowie which are sold in museums around the world. 

Our Policies

At Robe de Voyage we are committed to ethical and sustainable production. The factory we work with in Kolkata complies with all ethical working practices ensuring that employment is freely chosen and workers' rights are respected, and that working conditions met are safe and hygienic, and that worker's hours are not excessive and that there is no use of child labour, discrimination or inhumane treatment allowed in their organisation. 

Privacy Policy

We do not share your personal data with anyone apart from the shipping address that you give us at check out in order for us to despatch your goods through DHL. We don't have access to your banking details when you make payments to us. We have no interest in disclosing our customer's shopping habits or personal details to anyone, and consider it company policy to be completely confidential about this kind of information. 

What Cookies we use

We only use cookies that are required for the operation of our site and apps. For example, we use a cooked that enables you to use a shopping basket and to make use of e-billing services. These are strictly necessary cookies. We don't use targeting cookies. We don't collect Aggretated Data from you. We are a discerning brand and we like to protect and look after our customers with complete discretion. 

We have the right to revise and amend these Terms and Conditions from time to time.